Better together

At Heatrae Sadia we have a structured approach to our Corporate Social Responsibility (CSR) and we have set minimum standards to which we work.

Our CSR Statement

Heatrae Sadia is aware of its environmental and social responsibilities and strives to operate in a sustainable and ethical way.

We believe that investing in our people is critical to our future success and long term sustainability. We aim to recruit, develop and retain all employees by inspiring and motivating them to reach their full potential. We will provide a safe and secure working environment which is conductive to the health and welfare of our employees.

We are committed to operating an ethical business and quality assured supply chain that delivers exceptional customer satisfaction with class leading products and brand values. We will proactively encourage our suppliers to comply with our vision and brand values at all times.

We value our environment and are committed to its conservation. We seek to identify and minimise carbon emissions, noise pollution, waste, and packaging, in our workplace, in our products, and throughout our supply chain.

We are committed to working with our local communities on collaborative projects that improve the society in which we operate. We will partner with national and local charities that share our vision of working in a sustainable and ethical way.

Paul Rivett
Managing Director, Heatrae Sadia
January 2017

Heatrae Sadia is part of BDR Thermea, a world leading manufacturer and distributor of sustainable and smart climate and sanitary hot water solutions and services. The Group operates in more than 70 countries worldwide, employing over 6,400 people. BDR Thermea is committed to its Corporate and Social Responsibility policy. It continues to invest in the development of our people and processes, and work hard to maintain open and sustainable relationships with external stakeholders. For more information, please click here to download the BDR Thermea 2016 CSR report.

For more information on CSR at Heatrae Sadia, please download our latest CSR report or visit Baxi Heating.

CSR Strategy & Objectives

Our CSR objectives are to:

  • Engage and unite colleagues in delivering an ethical, profitable and sustainable future
  • Make our colleagues proud to work for us
  • Be the partner of choice for our customers
  • Achieve compliance to the CSR handbook as a minimum
  • Measure, reduce and publish our carbon emissions throughout the supply chain and product life cycle
  • Partner with the communities in which we work to support national and local good causes and educate and develop talent for the future

These objectives will form the foundations for our CSR strategy to 2017

Our Commitment to Energy and Sustainability

In January 2015, we we're awarded the prestigious accreditation of the International Organisation for Standardisation (ISO) 50001, a world recognised standard of energy use across our business operations.

Certified companies must create and maintain a management system that demonstrates that they can measure and monitor their energy consumption and use action plans to actively improve energy efficiency. The framework of requirements includes setting targets and using data to better understand and make decisions about energy use, creating a continual culture of improvement.

We now hold four internationally recognised standards, having already achieved ISO9001 for quality management, ISO14001 for environmental impact and OHSAS 18001 for Occupational Health & Safety.

Please click here for more information on our memberships and accreditations 

Investors in People

The Investors in People framework reflects the latest workplace trends, leading practices and employee conditions required to create high performing teams. The framework is constantly updated and reviewed by world leading academics, practitioners and industry experts to equip businesses with the ingredients of success.

During the assessment our business was evaluated on our corporate social responsibility practices (both in and outside the workplace) as well as our current people management skills.

Investors in People practitioners were given access to our day to day operation conducted interviews with a variety of colleagues around the business, concluding that we had the right level of process and practice to be accredited with Investors in People Core Standard and that we hold the required values and principles to reflect a globally recognised standard in people management.

So what does this mean for the business?

By reaching the Investors in People Core Standard it means that we have been able to benchmark ourselves against some of the best organisations in the world, ensuring we are united when building on principles and practices that really work.

The assessment process has also allowed us to identify strengths and weaknesses to ensure we strive for continuous improvement within our workplace.

Research also shows the Investors in People organisations are more profitable, sustainable and optimistic about the future.

Our Initiatives

  • Community
  • Environment
  • Market place
  • Work place

CSR CommunityWe are committed to working with our local communities on projects that improve the society in which we operate, such as donating boilers to community projects or providing sponsorship to local community events. We are also committed to encouraging young people into the plumbing and heating industry.

In August 2016 we reached our target of raising £150,000 for our employee chosen charity - Marie Curie. This incredible achievement is from the hard work of our employees completing fundraising events such as the Scafell Pike Mountain Challenge.
Read more

CSR EnvironmentWe value our environment and are committed to conservation. We seek to identify and minimise carbon emissions, noise pollution, waste, and packaging, in our workplace, in our products, and throughout our supply chain.

We also aim to reduce the carbon footprint of our car and van fleet, encourage more sustainable methods of transport, increase the use of video and telephone conferencing to reduce travel among other steps towards measuring and reducing the carbon footprint of our business.

In 2016 we will be working with a range of Government stakeholders to ensure that the water heating industry plays a more significant role in the carbon reduction debate.
Read more

csr marketplaceWe are committed to operating an ethical business and quality assured supply chain that delivers exceptional customer satisfaction with class leading products and brand values. We will proactively encourage our suppliers to comply with our vision and values at all times.

We are bolstered by our commitment to energy efficiency and sustainability after achieving a worldwide standard for managing its energy use across its business operations and product portfolio.
Read more on our ISO achievements

CSR Work placeWe believe that the quality of our people is key to our future success and long term sustainability. We aim to recruit, develop and retain all employees by inspiring and motivating them to reach their full potential. We will provide a safe and secure environment which is conducive to the health and welfare of our employees.

In support of our commitment to the work place, we run a Beyond the Call of Duty employee recognition scheme as well as health weeks, including health checks, fitness activities, training and development opportunities, employee surveys to get views on the way we do things and how we could improve and achieving Investors in People.

In July 2015 we welcomed over 100 retired employees and current long-serving employees to an annual celebration in honour of their service to the company.
Read more

We recognize our moral and legal responsibilities with regards to a number of unethical business practices such as modern slavery and human trafficking. We take these responsibilities incredibly seriously and have created statements to give guidance and instruction on the standards we expect from our businesses in the manufacture of components and raw materials supplied to our companies.

Download our Modern Slavery & Human Trafficking Statement 2017

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