Expand your comfort zone with our select toolbox of helpful and easy to use resources for installers, including technical advice, training courses, events, loyalty rewards, promotions and incentives, all accessible in one easy place for your convenience.
If you want to be amongst the first to hear about our new product launches too, or to get involved with our market research surveys to provide us with your expert opinions and feedback, whilst being in with a chance to win some amazing prizes in our competitions and prize draws, please sign up to receive our e-news.
If you have any questions or feedback about any of our products and services, get in touch with our friendly, award-winning and experienced Customer Support team who are on-hand to assist you with any enquiries you may have.
Whether your product is still under warranty or out of warranty, we are there to help you whenever you need us. If it's a part or a spare that you require, our Genuine Parts team can help. Rest assured, our priority is to support you and our mission is to earn your lifetime loyalty, so let us know how we can help you today.
Use our dedicated tool to search for future trade events local to you where you can meet Heatrae Sadia ASMs to discuss products and ask any questions you may have.
We want to help you to make sure the Heatrae Sadia products you install are working as safely, efficiently and reliably as possible for your customers, so we can work together to ensure you achieve 100% customer satisfaction, every time.
Heatrae Sadia hasn't got to be where it is today - leading the market - by accident. By listening carefully to the needs of the markets we serve, our extensive insight helps us to make reliable, efficient, durable and high performance products.
Every product we manufacture is fully tested before leaving our factory. All of our Heatrae Sadia products are supplied with a minimum 2 year manufacturer warranty, although there are many products which have longer warranty periods.
When we develop new products which are replacements to existing ones which get cessated, we are always careful to ensure that the new products can be retrofittable to the existing mountings with little or no remedial work required.
Our Customer Support team is here to help with any technical enquiries you may have about our products and services from specification through to sales, from order to completion, product aftercare, repairs, servicing and warranties.
Maybe you're a heating engineer and you're looking to attend our training courses and gain qualifications in domestic hot water systems, or perhaps you're a student wanting to gain industry knowledge with our online training academy.
We would be delighted to meet you and discuss how we can help you achieve your project requirements, so come along to our next event where we will be on hand with our team of experts to showcase our products and latest innovations.
From time to time, our products may need a bit of attention to keep them running at peak performance and ensure their continued reliability. Our handy how-to video guides take you through our simple step-by-step maintenance tasks.
From our installer cashback promotions to our exclusive competitions, sign up today to receive our e-news alerts and follow us on social media too, to be amongst the first to hear about all our smart new products and amazing offers. Find out about our current offers.
Download and read user guides, installation manuals or brochures for any Heatrae Sadia, Megaflo or discontinued product
Complete our form to apply for one of our professional training courses at a training centre most convenient for you
Engineered in Britain.