Supporting your industry

Whoever you are, and whichever sector you represent, Heatrae Sadia can help. Our extensive product portfolio means you can satisfy all your electric heating and hot water needs from one manufacturer, whether you require a single hot water cylinder or a complete system. And our dedicated teams of experts understand your specific sector requirements and can help you - from the design and tender stage, through installation and commissioning and are then here to help for the lifetime of the product.

We will collaborate with you to bring you innovative, smart products that are reliable, energy efficient and environmentally friendly.  We can demonstrate our environmental credentials and our quality management systems through achieving the internationally recognised BS EN ISO 9001, ISO14001, OHSAS 18001 and ISO50001 standards.

We will help you plan heating and hot water systems that meet and exceed your requirements and comply with legislation and Building Regulations, using our expert knowledge and a range of tools, such as our extensive online BIM library, Spec Pro product selection tool and ErP labelling tool.

And we can arrange product training and Continual Professional Development (CPD) seminars, either at our premises or at your own offices or site, to suit you.


If you are a householder looking to replace or upgrade your heating and hot water system, or need our customer support department, look no further. Contact us for help

Domestic installer

If you are a domestic installer, we can help and support you with hands on training and our technical helpline. Heatrae Sadia is part of Baxi, so you have access to Baxi Customer Support, providing you with help and advice, wherever and whenever you need it. Genuine parts for Heatrae Sadia products are available from a nationwide network of stockists. Genuine parts for Heatrae Sadia products are available from a nationwide network of stockists. Find a part or your local stockist here.

Public sector and social housing

We will work closely with our partners to promote environmental, social and economic sustainability, and help them to meet carbon reduction targets. Our team will provide high quality service and technical support for the products' lifetime.


Our dedicated newbuild team is well known and well respected in the housebuilding sector, providing support and expert knowledge for housebuilders and contractors. Our NewDesign team provides a fully indemnified design service for residential developments that incorporate our heating and hot water products, including low carbon technologies and will work with your SAP assessors to help you meet your carbon or energy targets. Find out more.

Facilities management

We have a sales team dedicated to providing a service for facilities management, who can help you find the best solutions for your water heating needs.  We offer service and maintenance contracts to give you peace of mind, because we know the importance of providing a continuous supply of hot water. 


Our commercial specification team provides support to commercial specifiers and consultants, public health engineers and architects.  We have a product for every commercial application, from a small basin up to large washrooms, sports club shower rooms or hairdressing salons and even complete stadiums and office blocks.

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