Every product we manufacture is fully tested before leaving our factory. All of our Heatrae Sadia products are supplied with a minimum 2 year manufacturer warranty, although there are many products which have longer warranty periods. For specific products, such as our market-leading Megaflo Eco unvented cylinders; they have a lifetime* warranty for domestic installations or 30 years** for commercial installations.
Whilst we strive to ensure that you should never have an issue with your product, we appreciate that on rare occasions there may be a concern that you need to discuss. If this situation arises, please speak to our award-winning aftersales Customer Support team.
'The Megaflo Warranty'
The Megaflo Warranty covers any Megaflo cylinder or calorifier installed in domestic properties. There is a 30 year warranty on inner tank for all Megaflo cylinders and 2 years on all other components.
Heatrae Sadia Warranty
All Heatrae Sadia warranties are applicable against faulty manufacture or materials, provided that the product: