How to claim your cashback

Purchase any Aquatap or Supreme until 31st August 2019 to claim your £90 cashback*. 

All claims should reach us no later than 31st August 2019.

Terms & conditions apply.

For any queries please contact

*This promotion cannot be used in conjunction with any other offer.

Address where you'd like cheque to be sent
Aquatap/Supreme details. The following is mandatory information for each installed drinking water product installed. If this section is not completed in full for each unit with the correct information we will not process this claim.

At Heatrae Sadia, a trading division of Baxi Heating UK Limited, we will use your data to help us provide a great customer service. Based on the information you have provided, we may keep in touch with you about your product, or services relating to your product, via email, telephone, post and SMS.

Your details will be kept safe and secure, only used by us or those who partner with us, and will not be shared with anyone else. By submitting your details, you are telling us that you’re okay with this and that you agree with our privacy notice. You can, of course, change your mind at any time.

  • Terms and conditions
1. The Drinking Water unit cashback offer is available to the individual or company that has legitimately purchased any Heatrae Sadia Aquatap or Supreme model between 1st January 2019 and 31st August 2019.
2. If an individual or company is found to be in breach of point 1 of these terms and conditions by the promoter, they will be held liable for compensation of the full claim to the legitimate party in the case of a dispute.
3. To claim your £90* Drinking Water unit cashback simply complete an online claim form and attach a copy of your proof of purchase VAT invoice(s) to: You are advised to keep copies of all documentation.
4. Claim forms are available to download at
5. All details of the transaction must be presented on the VAT invoice(s) in order for your claim to be processed. This includes: Your Name or your Company Name (even in the case of a cash sales invoice), Document Date, Document Number, Unit Quantity, Full Description of Unit, Unit Cost, Invoice Total, VAT charged if merchant is VAT registered, merchant VAT registration number.
6. If an invoice contains more than one page we require copies of all the pages and illegible invoices will not be accepted.
7. All enquiries are to be emailed to – we do not accept emailed claims.
8. All information submitted for the Drinking Water unit cashback offer will only be used for the administrative purposes of this promotion unless otherwise stated and the relevant permission granted by the customer. Your details will be used by a third party to process this offer but will not be used for any other purpose.
9. £90* Drinking Water unit cashback offer claims will be processed in due course and your cheque will be sent to you in the post. Please allow a minimum of 28 working days before contacting us.
10. Cheques will be made payable to the company or the individual’s name on the merchant VAT invoice with no exceptions.
11. Claimants must be aged 18 or over and a UK resident.
12. Merchants, agents, distributors or their employees and employees of Heatrae Sadia^ may not participate in this promotion.
13. No responsibility can be taken by the promoter for claims lost, delayed or damaged in the post. Proof of posting will not be accepted as proof of receipt. No correspondence will be entered into. All copies of documentation presented to Heatrae Sadia^ must be kept by the claimant.
14. The £90* Drinking Water unit cashback offer is payable on receipt of the proof of purchase and is inclusive of VAT. The £90 cashback is a VAT adjusting rebate. Heatrae Sadia will reduce its output VAT and the claimant will need to reduce their input VAT, if input VAT has been claimed.
15. Any tax or VAT liability arising from participation in this promotion and receipt of the Drinking Water unit cashback offer reward is entirely the responsibility of the claimant.
16. The promoter reserves the right to alter, amend or withdraw the promotion at any time without notice and any decision taken is final.
17. The promoter will not take part in any dispute that may arise between participating parties and reserves the right to refuse payment of the £90* if a dispute cannot be amicably resolved between said parties.
18. The promoter is Heatrae Sadia.^
19. End user customers must obtain written consent from the installing company before submitting a claim if the installing company’s name is printed on the invoice. A copy of this consent letter must accompany the claim.
20. Please note that this promotion is valid against Aquatap and Supreme units purchased at normal trade terms only for the sole purpose of installation by an installer. Aquatap and Supreme units that are purchased for resale are not valid for this promotion.
21.The right to change product specification and appearance without prior notice is reserved.
22. Claims cannot be accepted where an Aquatap or Supreme unit is purchased at a greatly reduced or contracted price. Contracts will have to be cancelled before you can claim the £90* Drinking Water unit cashback offer.
23. Claims for the £90* Drinking Water unit cashback scheme are to reach us no later than 31st August 2019 and no late claims will be accepted for whatever reason after this date.
24. This promotion for the £90* Drinking Water unit cashback offer cannot be used in conjunction with any other promotion currently running for Aquataps and Supremes unless otherwise stipulated in the terms and conditions of that promotion.
25. By submitting a claim, the claimant acknowledges and is deemed to have accepted all the above terms and conditions. Please retain a copy of this page for your future reference. *£75 + £15 VAT. At current rate of VAT.
^Heatrae Sadia is a trading name of Baxi Heating UK Limited. Registered Office: Brooks House, Coventry Road, Warwick, CV34 4LL. Registered in England and Wales 03879156.


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