How to claim your cashback

This promotion is now closed. Please ensure claims for all cylinder purchases up to 31st December 2018 reach us no later than 31st January 2019 by completing the below claim form. 

What are the product details?
I understand and accept the full terms and conditions and confirm that I am the rightful purchaser of the units claimed here
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  • Consent statement
  • Terms and conditions

Heatrae Sadia consent statement

At Heatrae Sadia, a trading division of Baxi Heating UK Limited, we will use your data to help us provide a great customer service. Based on the information you have provided, we may keep in touch with you about your product, or services relating to your product, via email, telephone, post and SMS.

Your details will be kept safe and secure, only used by us or those who partner with us, and will not be shared with anyone else. By submitting your details, you are telling us that you’re okay with this and that you agree with our privacy notice. You can, of course, change your mind at any time.

1. The PremierPlus cashback promotion is available to the individual or company that has legitimately purchased any PremierPlus Indirect or Direct model between 11th June 2018 and 31st December 2018 inclusive.
2. If an individual or company is found to be in breach of point 1 of these terms and conditions by the promoter, they will be held liable for compensation of the full claim to the legitimate party in the case of a dispute.
3. To claim your £100* cashback simply complete the online claim form at and upload your copy VAT invoice(s).
4. All details of the transaction must be presented on the VAT invoice(s) in order for your claim to be processed. This includes: Merchant Name, Merchant Address, Your Name or your Company Name (even in the case of a cash sales invoice), Document Date, Document Number, Unit Quantity, Full Description of Unit, Unit Cost, Invoice Total, VAT charged if merchant is VAT registered.
5. Incomplete claim forms and invoices that are eligible will not be processed. If an invoice contains two or more pages we require copies of all the pages.
6. All enquiries are to be emailed to – we do not accept emailed claims.
7. All information submitted for the PremierPlus cashback promotion will only be used for the administrative purposes of this promotion unless otherwise stated and the relevant permission granted by the customer.
8. £100* cashback claims will be processed in due course and your cheque will be sent to you in the post. Please allow a minimum of 28 working days before contacting us.
9. Cheques will be made payable to the company or the individual’s name on the merchant VAT invoice with no exceptions.
10. Claimants must be aged 18 or over and a UK resident.
11. Merchants, agents, distributors or their employees and employees of Heatrae Sadia^ may not participate in this promotion.
12. No responsibility can be taken by the promoter for claims lost, delayed or damaged in the post. Proof of posting will not be accepted as proof of receipt. No correspondence will be entered into. All copies of documentation presented to Heatrae Sadia^ must be kept by the claimant.
13. The £100* cashback is payable on receipt of the proof of purchase and is inclusive of VAT.
14. Any tax or VAT liability arising from participation in this promotion and receipt of the cashback reward is entirely the responsibility of the claimant.
15. The promoter reserves the right to alter, amend or withdraw the promotion at any time without notice and any decision taken is final.
16. The promoter will not take part in any dispute that may arise between participating parties and reserves the right to refuse payment of the £100* if a dispute cannot be amicably resolved between said parties.
17. The promoter is Heatrae Sadia.^
18. End user customers must obtain written consent from the installing company before submitting a claim if the installing company’s name is printed on the invoice. A copy of this consent letter must accompany the claim.
19. Please note that this promotion is valid against PremierPlus units purchased at normal trade terms only for the sole purpose of installation by an installer. PremierPlus units that are purchased for resale are not valid for this promotion.
20. Claims cannot be accepted where a PremierPlus unit is purchased at a greatly reduced or contracted price. Contracts will have to be cancelled before you can claim the £100* cashback.
21. Claims for the £100* cashback scheme are to reach us no later than 31st January 2019 and no late claims will be accepted for whatever reason after this date.
22. This promotion for the £100* cashback cannot be used in conjunction with any other promotion currently running for PremierPlus unless otherwise stipulated in the terms and conditions of that promotion.
23. By submitting a claim, the claimant acknowledges and is deemed to have accepted all the above terms and conditions. Please retain a copy of this page for your future reference.

*£80 + £20 VAT. At current rate of VAT.
^Heatrae Sadia is a trading name of Baxi Heating UK Limited. Registered Office:
Brooks House, Coventry Road, Warwick, CV34 4LL. Registered in England and Wales 03879156.

The right to change product specification and appearance without prior notice is reserved.

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