Every product we manufacture is fully tested before leaving our factory. All of our Heatrae Sadia products are supplied with a minimum 2 year manufacturer warranty, although there are many products which have longer warranty periods. For specific products, such as our market-leading Megaflo Eco unvented cylinders; they have a lifetime* warranty for domestic installations or 30 years** for commercial installations.
Whilst we strive to ensure that you should never have an issue with your product, we appreciate that on rare occasions there may be a concern that you need to discuss. If this situation arises, please speak to our award-winning aftersales Customer Support team.
The Megaflo Domestic Lifetime Warranty
*The Megaflo Domestic Lifetime Warranty covers any Megaflo cylinder or calorifier installed in domestic properties against corrosion for the lifetime of the owner. The cold water combination valve (and domestic hot water expansion vessel, where supplied) is covered by a five year warranty from the date of purchase of the Megaflo product that includes both parts and labour. All other components, including any other valves, immersion heaters, fittings and controls are covered by a two year warranty from the date of purchase of the Megaflo product that includes both parts and labour.
The Megaflo Commercial Warranty
**The Megaflo Commercial Warranty covers any Megaflo cylinder or calorifier installed in non-domestic properties against corrosion for a period of 30 years from the date of purchase. All other components, including valves, expansion vessels, immersion heaters, fittings and controls
Heatrae Sadia Warranty
All Heatrae Sadia warranties are applicable against faulty manufacture or materials, provided that the product:
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